Refund policy

Thank you for supporting our small business! We want you to be satisfied with your purchase.

Returns:

-Accepted within 30 days of delivery date

-Must provide proof of purchase (order confirmation # you received upon payment)

 

Non-Returnable Items:

-Customized products (due to personalization, therefore cannot be re-sold)

-Damaged products (unless they arrived that way)

Once the return has been received by us, we will inspect it and notify you of the approval status. If approved, your refund will be issued to your original payment method within 5-10 business days. Processing times may vary depending on your bank or payment provider.

Exchanges:

-If you received a damaged, defective, or incorrect item, contact us within 7 days of delivery. We will work with you to replace the item as quickly as possible.

Return Shipping:

-Customers are responsible for return shipping costs unless the return is due to an error on our end, or if the item arrived damaged.

How to Start a Return:

To request a return, please contact us with your order number and the reason for your return. We'll provide instructions on how to send your item back.

 

Thank you for choosing our small business- we truly appreciate your support!